Support for HL-5450DN
- The printer status is Offline or Paused.
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I cannot print using my Brother machine on a wired network. (Windows/macOS)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- Cannot print after a Windows 10 update (June 2020)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- I cannot print over a network using the XML Paper Specification Printer Driver.
- I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. Show More Show Less
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot print from my computer via USB.
- Cannot print after a Windows 10 update (June 2020)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater) Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ). Show More Show Less
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Curled or wavy
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- Black lines down the page
- Page skewed
- All black
- Smudges on printed pages (Poor fixing)
- White lines down the page
- Lines across the page
- Possible solutions for print quality issues
- When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Curled
- Toner specks
- Envelope creases
- Wrinkles or creases
- Black toner marks across the page
- White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- White lines, bands or ribbing across the page
- White lines across the page
- Gray background
- Faint
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- Ghost
- Hollow print Show More Show Less
- The printer status is Offline or Paused.
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Reduce printing noise.
- The print speed is slow.
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- The print speed is very slow when I use XML Paper Specification Printer Driver.
- When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there. Show More Show Less
- Print on labels and envelopes from the MP tray.
- I cannot install the printer driver or print in Windows 11.
- Print both sides of paper or a booklet automatically
- Print on both sides of the paper (2-sided/duplex Printing).
- Booklet Printing
- Create or view a XML Paper Specification document Show More Show Less
- Print on labels and envelopes from the MP tray.
- Add your Brother machine with AirPrint (macOS)
- Print both sides of paper or a booklet automatically
- Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- Print both sides of paper manually (For Macintosh) Show More Show Less
- Can I print from and scan to iPhone, iPod touch and iPad?
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Printing/ Scanning with a mobile device
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Can I print from or scan to Android™ Smartphone? Show More Show Less
- Turn the Toner Save mode on or off
- Use the Universal Printer Driver for PCL
- Delete print jobs from the print queue.
- Change the printer driver settings (Windows/macOS)
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- How can I change the printer settings?
- Print a list of the internal fonts. Show More Show Less
Other FAQs Category
A guide to navigating our most common questions