Support for DCP-J140W
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I cannot print using my Brother machine on a wireless network (Windows)
- I cannot print using my Brother machine on a wireless network (Mac)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The printer status is Offline or Paused.
- Cannot print after a Windows 10 update (June 2020)
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I cannot print over a network using the XML Paper Specification Printer Driver.
- I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- I cannot make borderless prints.
- I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print. Show More Show Less
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The printer status is Offline or Paused.
- Cannot print after a Windows 10 update (June 2020)
- I cannot print from my computer via USB.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I cannot make borderless prints. Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Show More Show Less
- When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
- Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- The edge of glossy paper is smudged.
- When I print, the pages are smudged with ink. What should I do?
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- When I print photos, the color quality is not good.
- When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- One or more of my colors are not printing (blank).
- Improve poor print quality.
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- Black Ink is still wet after printing on Glossy Paper (For PC Printing). Show More Show Less
- When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
- The printer status is Offline or Paused.
- Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- The print speed is very slow when I use XML Paper Specification Printer Driver.
- When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper. Show More Show Less
- Can I print from or scan to Android™ Smartphone?
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Can I print from and scan to iPhone, iPod touch and iPad? Show More Show Less
Other FAQs Category
A guide to navigating our most common questions