Support for MFC-8370DN
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- Cannot print after a Windows 10 update (June 2020)
- I cannot print using my Brother machine on a wired network. (Windows/macOS)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC. Show More Show Less
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- Cannot print after a Windows 10 update (June 2020)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- I cannot print from my computer via USB. Show More Show Less
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Show More Show Less
- Gray background
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- White spots or black spots at 3.7 in. (94 mm) intervals
- Toner specks
- Wrinkles or creases
- White lines down the page
- Hollow print
- Ghost
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- Black toner marks across the page
- Line across the page
- White lines across the page
- Faint
- Black lines down the page
- All black
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010. Show More Show Less
- The printer status is Offline or Paused.
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- The paper is skewed when it's printed.
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? Show More Show Less
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Can I print from or scan to Android™ Smartphone?
- Can I print from and scan to iPhone, iPod touch and iPad? Show More Show Less
- How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- Change the printer driver settings (Windows/macOS)
- Delete print jobs from the print queue.
- Use the Universal Printer Driver for PCL
- Where is the Auto 2-sided(Duplex) setting option in the driver for Mac OS X 10.3.x or greater?
- Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP) Show More Show Less
Other FAQs Category
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