Support for HL-5350DN
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- Cannot print after a Windows 10 update (June 2020)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot print from my computer via network. (For Macintosh)
- I cannot print from my computer via network. (For Windows)
- I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why? Show More Show Less
- The printer status is Offline or Paused.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- Cannot print after a Windows 10 update (June 2020)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot print from my computer via USB. Show More Show Less
- (Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Show More Show Less
- The printed letters are slanted, positioned incorrectly.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- The printer prints unexpectedly or it prints garbage.
- Printouts (envelopes) have creases.
- Printouts have wrinkles or creases.
- White lines or bands or ribbing across the page.
- The image is ghosted.
- Vertical black lines appear on the printout.
- Output sheets are completely black.
- When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- Printouts have toner specks.
- Printouts have a curl or wave.
- Printouts are with gray background.
- White spots appear in areas of dense black printing.
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Black spots appear all over the page. (poor fixing)
- Black toner marks appear across the page.
- White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- White lines appears down the page.
- Lines appears across the page.
- White lines appear across the page.
- Printouts are faint. Show More Show Less
- The printer status is Offline or Paused.
- The printer prints unexpectedly or it prints garbage.
- The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- The paper is skewed when it's printed.
- In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®. Show More Show Less
- Can I print from or scan to Android™ Smartphone?
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Can I print from and scan to iPhone, iPod touch and iPad?
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad. Show More Show Less
- Use the Universal Printer Driver for PCL
- Delete print jobs from the print queue.
- Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- Change the printer driver settings (Windows/macOS)
- How can I change the printer settings?
- I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP) Show More Show Less
Other FAQs Category
A guide to navigating our most common questions