Support for HL-2240D
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I cannot print from my computer via USB.
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- The printer status is Offline or Paused.
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- Cannot print after a Windows 10 update (June 2020)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC. Show More Show Less
- The printer prints unexpectedly or it prints garbage data.
- Page skewed
- Line across the page
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Curl or wavy
- White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- Gray background
- Poor fixing
- Envelope creases
- White lines across the page
- Faint
- White lines down the page
- White lines or bands or ribbing appear across the page
- Ghost
- All black
- Possible solutions for print quality issues
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Curled
- Toner specks
- Wrinkles or creases
- Black toner marks appear across the page.
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- Hollow print
- Black lines down the page Show More Show Less
- The printer prints unexpectedly or it prints garbage data.
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- The printer status is Offline or Paused.
- Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- The print speed is very slow when I use XML Paper Specification Printer Driver.
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper. Show More Show Less
- Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- I cannot install the printer driver or print in Windows 11.
- Print on labels and envelopes from the manual feed slot.
- Create or view a XML Paper Specification document
- Print on both sides of the paper (Auto 2-sided/duplex Printing). Show More Show Less
- Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- Print on labels and envelopes from the manual feed slot.
- Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater) Show More Show Less
- Change the printer driver settings (Windows/macOS)
- Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- Turn the Toner Save Mode on or off.
- Delete print jobs from the print queue. Show More Show Less
- What is the printable area per page?
- How do I print a Test page?
- How do I cancel print jobs using the printer control panel?
- Reprint the last print job. (For Windows users only)
- Delete print jobs from the print queue.
- Can I print from DOS applications? What printer driver emulation can be used? Show More Show Less
Other FAQs Category
A guide to navigating our most common questions