Support for DCP-B7640DWB
- Document Jam
- Toner Low or Prepare New Toner Cartridge
- Drum !
- Manual Feed
- I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- (Video) Paper is Jammed inside the Machine
- Cannot Print ##
- 2-sided Disable or 2-sided Disabled
- Cannot Scan ##
- (Video) Paper is Jammed in the Back of the Machine
- (Video) Paper is Jammed in the 2-sided Tray
- (Video) Paper is Jammed in the Paper Tray
- Drum End Soon
- Self-Diagnostic
- I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- No Toner
- The message "Retry Updating by USB", "Retry by USB" or "Try updating by Firmware Update tool." appears on the machine's LCD when the machine is turned on.
- Replace the Toner Cartridge
- Cartridge Error
- Cannot Detect
- Paper is Jammed inside the Machine
- Wrong Toner or Wrong Toner Cartridge
- Media Type Mismatch or Media Mismatch
- Toner Ended
- Size Error DX or Size Error 2-sided
- Out of Memory
- Paper is Jammed in the 2-sided Tray
- Paper is Jammed in the Back of the Machine
- Paper is Jammed in the Paper Tray
- Replace the Drum Unit Show More Show Less
- Document Jam
- Toner Low or Prepare New Toner Cartridge
- The printer status is Offline or Paused.
- Drum !
- Manual Feed
- I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- (Video) Paper is Jammed inside the Machine
- (Video) I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- Cannot Print ##
- 2-sided Disable or 2-sided Disabled
- Cannot Scan ##
- (Video) Paper is Jammed in the Back of the Machine
- (Video) Paper is Jammed in the 2-sided Tray
- (Video) Paper is Jammed in the Paper Tray
- Drum End Soon
- Self-Diagnostic
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- No Toner
- Replace the Toner Cartridge
- Cartridge Error
- Cannot Detect
- "Offline" appears on the Status Monitor. (Windows)
- Paper is Jammed inside the Machine
- Wrong Toner or Wrong Toner Cartridge
- Media Type Mismatch or Media Mismatch
- Toner Ended
- Size Error DX or Size Error 2-sided
- Out of Memory
- Paper is Jammed in the 2-sided Tray
- Paper is Jammed in the Back of the Machine
- Paper is Jammed in the Paper Tray
- Replace the Drum Unit Show More Show Less
Other FAQs Category
A guide to navigating our most common questions