FAQs & Troubleshooting
Find the answers to our most frequently asked questions and troubleshooting
Portable printer
255 mm × 55 mm × 30 mm
0.48 kg
Up to 8ppm
Thermal paper
A5 (148 x 210 mm), A4 (210 x 297 mm), Letter(216 x 279mm), Legal(216 x 356 mm) , Infinite
203×200dpi
Up to 204.2mm
USB version 2.0 (Full Speed) (mini-B)
RAM: 32MB, Flash: 6MB
Li-ion battery, AC adapter, Ca adapter
-10~+50 degree C
Windows Vista / 7 / 8/ 8.1/ 10, Windows Server 2008/2008 R2, Windows server 2012/2012 R2
Mac OS X v10.8/10.9/10.10
Redhat, Debian