Support for MFC-1911NW
- I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I cannot print using my Brother machine on a wired network. (Windows/macOS)
- The printer status is Offline or Paused.
- I cannot print using my Brother machine on a wireless network (Windows)
- Cannot print after a Windows 10 update (June 2020)
- I cannot print using my Brother machine on a wireless network (Mac) Show More Show less
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- The printer status is Offline or Paused.
- Cannot print after a Windows 10 update (June 2020)
- I cannot print from my computer via USB. Show More Show less
- Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device. Show More Show less
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Faint
- Black lines down the page
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- I'm having an issue with the print quality. Show More Show less
- Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- Print a web page from iPrint&Scan when using an Android™ mobile device.
- Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- Printing/ Scanning with a mobile device
- Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- Can I print from or scan to Android™ Smartphone?
- Can I print from and scan to iPhone, iPod touch and iPad? Show More Show less
Other FAQs Category
A guide to navigating our most common questions